Another data driven tool is the DMAIC process which stands for define, measure, analyze, improve and control (pronounced Duh-May-ICK)
DEFINE: Swiss-Tech employees establish the possibility of a issue and its importance to the customer and quality of the product.
MEASURE: The DMAIC team establishes a baseline capability of the production process – what is the process now, where is the project at now as far as size or other component parts. The team then measures and remeasures to gather enough data.
ANALYZE: The data is analyzed and digested to determine the key root cause of the problem. The data is put into graphs or charts and analyzed so the team can keep narrowing down all of the information until they determine the root cause.
IMPROVE: A course of action to correct the root cause is developed and implemented. The team then verifies the course of action to make sure it does correct the key root cause.
CONTROL: Once the correction is incorporated into the process, the team implements protocols to make sure the correction is sustained as the project moves forward.